Hi, I'm Ben Hazell. I used to blog here about the media, but now I work there I don't write here anymore.
I'm the Web Publishing Editor at - I find better ways to tell stories, developing tools, training and practice for journalists.

You can also find me on Twitter, Facebook, Google+, LinkedIn, LibraryThing, Spotify, and occasionally writing on

The Blog

Rarely updated now, used during Journalism MA at the University of Sheffield.

The two types of quote mark

Monday, 30 June 2008
Did you know there are two types of quote mark on computers?

I didn't until a few months ago when I arrived at the Telegraph and was sent on a search and destroy mission for the wrong sort.

It's so irritating I wanted to share.

It seems there are both curley and straight quote marks in the world, even within each font.
We have the curled: “ ”
And the straight: " "

When you type you'll probably only use the straight ones. But if you copy and paste something from a document, you could find yourself copying the curley ones. Even if they look exactly the same in whatever you're typing - they won't when you publish.

Mixing them up is just madness.

So don't you let anyone try to tell you you don't need specalist elite training to be a Web Journalist.


Foolish Speech said...

Shame on you Benjamin. You disappoint me - not knowing something that orthographically basic.

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